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Terms & Conditions

CONDITIONS

When placing an order at ljung.net you are agreeing to a binding contract of purchase.
To order goods from ljung.net you must be at least 18 years of age, or have parental consent.

All prices listed at ljung.net include VAT.

All products available on ljung.net are available in stock for delivery. Stock balance is continuously updated, but we reserve the right to have occasionally sold out products in our range. All goods remain the property of Ljung International AB until full payment has been received by the company. Ljung International AB reserves the right to cancel a purchase if fraud is suspected.

Ljung International AB reserves the right for any typographical errors in the texts on this website. Our ambition is that everything shown on the webpage is, concerning the proportions and colours, as close to the reality as possible, but we can not guarantee that all pictures on the website accurately reflect the actual appearance of the garments. Colour reproduction can be affected by settings in your computer.

NEWSLETTER

When you place an order at ljung.net you can choose to become a newsletter subscriber
It is optional, free and without any obligations.

PERSONAL INFORMATION

With regards to registration and order placement, you agree that we store and use your personal information. Your personal information will be used only to fulfil our commitment to you, and for marketing purposes. We guarantee to never disclose your personal information or e-mail address to any third party, unless there are special circumstances, such as the police or prosecutors asking for information.

You have the right, to anytime ask to see your personal data that is registered in our system. If they are incorrect or incomplete, you have the obligation to inform us for correction. You have the right to have your data deleted. We do not handle or store credit card information.

ORDER CONFIRMATION

Once we receive your order, you will receive a confirmation by e-mail. Make sure that your order is correct. If you have any concerns feel free to contact our customer service: onlinestore@ljung.net

PAYMENT

In our web shop you can pay by credit/debit card (VISA and MasterCard) or Invoice from Klarna (Sweden only).

Credit/Debit card Payment is handled by our partner DIBS Payment Services. To ensure fast and secure payment, you will be logged on to DIBS secure servers, where you enter your card number. 
To begin with, the money for your payment will be set aside, and then on the date of delivery, it will be transferred from DIBS to Ljung International AB. 
All transactions are encrypted by PCI-DSS (Payment card Indusrty Security Standard) and are completely safe. For maximum security we also use 3DSecure. 
To learn more about DIBS, view http://www.dibs.com

Invoicing is only offered to Swedish customers and is made in cooperation with Klarna. When an order is placed using the invoice method Klarna will conduct a credit check. Your invoice will be sent with your package. Payment must be made within 14 days of receiving the invoice. Late payments will be followed with a reminder incurring a cost of 50 SEK plus interest.

Payment through invoice includes an extra fee of 29 SEK. When paying through invoice your shipping address must be your registered address.

When paying with Klarna you can choose to pay by installments. You can divide your payments into monthly installments of up to 24 months. A minimum of 50 SEK per month needs to be paid. A monthly interest fee of 12,79 % applies. 

CLAIM

When handling complaints, we follow the Swedish Consumer Purchases Act. 
When we received the product and the complaint is approved, we will send you a new product. If we are not able to replace your product and you did not order more products in the order, we will refund you the cost of the goods, as well as the original shipment fee. Note that the cost to deliver a package to you is the same regardless of how many items you purchased. Due to this we do not refund the original shipment fee at a partial return.

The refund will appear on your statement within a few days after we made the transaction. Can also be seen on the date you placed the order, depending on your bank.

FORCE MAJEURE

During force majeure the obligations of Ljung International AB are postponed and we have the right to terminate the agreement without any obligation to pay damages in such cases. 
Force majeure means circumstances beyond our control, including war, strikes, illness of personnel, transportation disruptions, import / export bans, whether this occurs in the company or of its suppliers.

COOKIES

Under the Electronic Communications Act which came into force on 25 July 2003, everyone who visits a website with cookies should be informed that the website contains cookies, what they are used for and how cookies can be avoided.

A cookie is a small text file that a website may ask to save on the visitor's computer. The file contains information that helps the site to identify the visitor. Cookies consist only of text, takes virtually no space and contains no virus, so it does not harm your computer. There are two types of cookies: 
The first saves a file permanently on your computer. These are used, for example to measure how visitors move on the website. This is only to provide better services for the visitors. Text files can be deleted. 
The second type of cookies commonly used, are "session cookies". These are stored only temporarily in the visitor's computer, while they are inside and visit the site. The files disappear when the browser shuts down. Session cookies are used to not confuse you with other visitors and to remember your choices. On ljung.net we use session cookies.

You can choose a setting in your browser, which points out in a message when a Web site sends a cookie to your computer. You can then choose to accept or decline cookies. You can also choose not to receive any cookies at all. Since different browsers work differently, you need to search in your help menu to find this setting on your browser. Note, if you have chosen to not receive any cookies at all, the site functionality can be limited.